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Frequently
Asked Questions

If you don’t see your question answered here, please contact us.

Material & Samples

Certainly; we have a variety of standard samples in stock and can order custom samples too. 
Contact your interior specialist with your request.

Wilsonart, Formica, Nevamar, Lab Designs, Pionite, and other major manufacturers offer a wide range of options. Choose the product that fits your specific project needs.

All of our wall panel systems are fire-rated and safe for building installation. Elevators are held to a high standard—our interiors meet all applicable fire requirements.

Drawings

For our elevator interiors, our order form and/or rendering is typically sufficient for approval so drawings are typically not required. However, if elevator interiors drawings are required for approval, we can supply for a minimal fee.

It depends on the complexity your project, but we aim to have the drawings in your hands within one week.

Yes — we can. Request as built drawings through your project manager. A charge may apply.

We have standard AutoCAD drawings for our elevator interiors, as well as sketch drawings, available on our Resources page.

Design

Browse our models and design tool for ideas and inspiration. Don’t see what you want? Explore our portfolio page or give us a call to talk to an interior specialist in your area.

Yes — We can help you do that. Work with your interior specialist to bring your vision to life.

Leveraging our design capabilities and SketchUp program, we can help you design wall panel systems that work for you. Start with a design session.

Yes, you can. You may also just order a replacement ceiling if the project does not require new wall panels.

Weight varies based on dimensions and materials. Refer to our weight chart for estimated weights or refer to your quotation for job specific weights.

We supply both vertical and horizontal wall panels for areas inside and outside the elevator. Take a look at our models to explore designs.

Yes, our interiors are designed to fit these elevators – and nearly all other models. We can work with any shell.

Quotes & Pricing

Explore or models page, or our design tool for a fast, convenient quote for your elevator interiors.

It depends on your project and materials. Contact your interior specialist or use the Design Tool, for elevator projects specifically.

Nothing – and you may end up paying more. A new handrail already comes attached to your wall panels. Trying to remove and retain the old handrail will take your elevator mechanic more time, and ultimately, cost you more money.

Expect a standard quote within 1 business day. For custom projects, you will receive your quote within 3 to 5 business days.

Ordering

For elevator interiors, we only supply material to licensed elevator professionals to install.

For an elevator, you’ll need an order form, signed quote with the finishes you’ve selected, purchase order, and, if necessary, approval drawings. Pictures are always helpful.

Please do. This form is designed as a crosscheck of your project specs to ensure your order is produced accurately.

No, we don’t. You can save time and money by having the flooring done by the same contractor/provider who is installing flooring in other areas of your building.

Most of the time, the front – or cladding – can be refurbished and retained, saving you time and money. If it does need to be replaced, you can opt for SnapCab paneling or a local metal vendor can replace it.

We do not, but we’ll work with your elevator maintenance company to meet your needs.

Get in touch with us, we keep all of your project information on file and can easily process a replacement.

Note the damage on the bill of lading. Then, either open the crate(s) and inspect with the driver present or, if the damage is extensive, reject the whole shipment. Be sure to call your project manager ASAP.

Installation

The system is a Snap to install. Check out our Resources drop-down menu for installation manuals and videos.

Yes! We do installations all over the country in conjunction with certified partners in your area. Check out our Installation Map. Contact your interior specialist for more information.

No. For safety reasons, it’s best left to licensed elevator professionals.

One day, and your elevator interior is done. Usually, it takes 4 hours for demolition and prep-work, 2 hours to install the wall panels, and 2 hours to install the ceiling.

We work with all major elevator companies, as well as various independent organizations. If you have a service agreement with an elevator company, try them first. If not, we can make great recommendations. Just contact your interior specialist.

Support

The SnapCab limited three-year warranty applies to any SnapCab manufactured product and remains in full force and effect for three-years from shipment. We warrant every SnapCab product to be free of manufacturing defects. This warranty is limited to replacement or repair and does not include labor to remove or replace any product. Should you have a warranty issue; SnapCab will repair or replace all valid warranty items. Exclusions to this warranty include, but are not limited to, normal wear such as scratches, dents, and dings.

Take a look at the SnapCab interactive map that shows installations across North America on our Contact page.

Refer to our Use and Care Guide found on our Resources page, to learn how to properly maintain your wall paneling.

Company

SnapCab has been in business since 1983.

SnapCab has two facilities – one in Warrington, Pennsylvania and one in Kingston, Ontario.

SnapCab Elevator products are manufactured in Warrington, while SnapCab Workspace products are manufactured in Kingston.

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