Every month SnapCab offers a behind-the-scenes tour of our facility and shares the principles and practices that drive our success.
At SnapCab, mistakes are seen as opportunities for growth rather than setbacks. We reward team members for recognizing and sharing their mistakes, using our Gemba boards to turn these moments into valuable lessons. This approach fosters continuous improvement, leading to less stress, better collaboration, and a more productive, happier team.
We believe that no issue is too small to address. At SnapCab, team members are empowered to take ownership of their work environment by fixing what bugs them. This proactive approach encourages the creation of lasting solutions and helps to streamline daily challenges, making work more efficient and satisfying.
SnapCab promotes a culture where everyone feels safe to be their authentic selves. By rewarding mistakes rather than punishing them, we eliminate the fear of failure. This openness encourages transparency, reduces stress, and enhances collaboration, leading to a more positive and productive work environment.
The philosophy of continuous improvement. A culture of kaizen encourages workers at all levels to continuously refine and improve their workplaces and processes.
Meaning “the place where things happen,” Gemba is the concept of identifying problems at their source. We’ve developed our Gemba system to provide all workers with a platform to report problems as they arise and suggest solutions.
Another word for a mistake, turnbacks are anything that interrupts the flow of work. If a mistake reaches a customer, it becomes an escape. Our Gemba boards are used to quickly identify and eliminate turnbacks and prevent escapes.
The 5Ss: Sort, Set in order, Shine, Standardize, Sustain – outline a methodology for how to reduce waste and streamline your workspace. After conducting a 5S, an area should be clean, uncluttered, safe, and well-organized.
Kanban is a method for regulating the flow of supplies and materials. Our color-coded kanban system allows for the automatic replenishment of needed goods and prevents out-of-stocks.
Lean Principles for Life
This tour is approximately 3 hours and included classroom training, a facility tour, and conversation with SnapCab team members.
© SnapCab Elevator 1995 – 2024